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Privacy Policy

This confirms that Relaxations is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:

If you have questions or concerns regarding this statement, you should first customer service by emailing mpd@ballistic.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/users/users-watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Relaxations has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for Relaxations.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. We will never use your IP address for marketing purposes. It is recorded so that we can offer the best possible customer service to you at all times. Relaxations recognizes your right to privacy. We especially recognize your right to stay off of unwanted mailing lists. We guarantee that we will not sell your name, mailing address, or email address. This information will always remain safe in Relaxations' secure encrypted, password-protected environment.

Cookies

Our Site uses cookies to keep track of your shopping cart, as a quality control precaution. In addition, the cookies help us determine which items were looked at the most frequently, so that we may continue providing the most popular as-seen-on-tv items. The cookies are in no way linked to your personally identifiable information. If you choose to not accept cookies our shopping cart functionality will not work properly.

Advertisers

We use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information. Relaxations works with third parties that serves ads to this site. 

Order Forms

Our site uses an order form for customers to request information, products, and services. To make an order, our customers are required to enter their name, address, phone, email, and credit card information. To enter into our monthly contest, customers are only required to enter their name and address. All other requested information is optional.

Contact information from the order forms is used to ship purchases and only shared with the selected shipping company. The customer's contact information is also used to get in touch with him or her, when necessary (if there was a billing problem, or problem with the order). Also, from time to time, we may email customers a notification of our new products and services.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to bill the user for products and services. Financial information is only shared with our credit card processing company.

Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Contests

We occasionally run contests on our site in which we ask visitors for contact information (like email address).

Contact information from the contests is used strictly for the contest itself, and no contest entries will be added to any mailing list -- not even our own.

External Links

This site contains links to other sites. Relaxations is not responsible for the privacy practices or the content of such Web sites.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Your credit card is safe with Relaxations because our site uses the latest encryption technology. When you order from Relaxations, your credit card information is protected with digital certificates, secure commerce servers, and credit-card-fraud detection software. A credit card purchase at Relaxations is more secure than handing your card to a store clerk at the mall. Ordering through Relaxations provides several security measures.

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided, such as an email address or phone number:

You can send email to mpd@ballistic.com Be sure to include any new information, and we will update our records as soon as possible.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: mpd@ballistic.com

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Send mail to mpd@ballistic.com with questions or comments about this web site.
Copyright © 2001 Relaxations.net
Last modified: July 12, 2001